On some 64-bit system type Windows machines the sound driver needs to be installed manually. Please follow the instructions below to do this:

1. If you have the 2685A version, Explore the VHS to DVD Converter disc and browse to theSUPPORT\USBAUDIO folder.

For the 2685B version please download from the below link:


*Please note when you click on the link you may be warned that this file might harm your computer, please click continue and download.

2. Copy the USBAUDIO.sys file to your Windows\System32 and Windows\Syswow64(64-bit Windows only) folder.

3. Launch Windows Device Manager. To do this:

a) Right click on Computer in the Start menu
b) Select Properties
c) Click on Device Manager in the left pane

4. Expand Sound, video and game controller

5. Select USB 2861 Device

6. Right click and select Update driver software 

7. Select Browse my computer for driver software 

8. Select Let me pick from a list of device drivers on my computer

9. Select USB Audio device (not USB EMP Audio Device) 

10. Click on Next

11. Close window

12. Repeat steps 3 to 11 above only select USB EMP Audio Device at step 5 instead.

NOTE If you still do not have any sound, deactivate and reactivate Audio preview option in the software. This option is available in the Select Audio Device box on the main screen.

User Guide for connecting the hardware and common problems is available from the following link: